Consumer rights
Last update: November 1, 2025
In Prostart Financial Consulting LLCWe respect and protect the rights of our customers and users. We operate under principles of transparency, legality, and good faith, ensuring that every person receives fair and clear treatment in accordance with applicable U.S. consumer protection laws.
1. Right to clear and truthful information
You have the right to receive complete, accurate and understandable information about our services, processes, scope, estimated times and conditions before hiring.
We commit to not using misleading, confusing, or false information at any stage of the process.
2. Freedom of choice
You can freely decide whether you wish to hire our services, without undue pressure or abusive practices.
Hiring is entirely voluntary and based on your informed consent.
3. Fair and professional treatment
All our customers receive the same treatment. respectful, professional and ethicalwithout discrimination based on origin, gender, language, economic status or any other personal characteristic.
4. Protection of personal data
You have the right to have your personal information protected and used only for the authorized purposes.
Prostart Financial Consulting LLC, handles personal data in accordance with its Privacy NoticeImplementing security measures to prevent unauthorized access, misuse, or improper disclosure.
5. Relationship with lenders (financing)
When we help with financingWe act solely as intermediaries:
- We connect applicants with lenders and financial partners.
- We are not a direct lender.
- We do not make credit decisions.
- We cannot influence the approval policies, interest rates, or conditions determined by the lender.
Important: Loan approval depends exclusively on each lender's assessment of your financial profile.
6. Transparency in the terms of service
Before starting any serviceYou are clearly informed about:
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Scope of service
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Limitations
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Costs and payment methods
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Estimated duration of the process
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Responsibilities of both parties
All this information is set out in our Terms and Conditions.
7. Customer service and clarification channels
Can contact us at any time for:
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Request clarification
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Submit questions about the service
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Expressing disagreements
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Request additional information
We commit to provide timely and professional follow-up to each request.
8. Protection against deceptive practices
Prostart Financial Consulting LLC It does not guarantee impossible results or promise effects beyond its control.
Our services are provided on the basis of professional analysis, experience and applicable regulations, But results may vary depending on the case.
9. Access to consumer protection bodies
If a direct solution cannot be reached with us, the consumer retains the right to go to the relevant consumer protection authorities or bodies, in accordance with applicable legislation.
10. Contact
If you have any questions or concerns about these disclaimers, you can contact us at:
Email: info@prostartconsulting.com
Telephone: +1 (724) 234-0417
Address: 606 Liberty Ave, Pittsburgh, PA 15222, USA